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Personal Banking Specialist - Rocky Mountain House
Job Code : ATB0029-3EXP
Division : Retail Financial Services
Location : Rocky Mountain House AB CA T4T 1A6
Job Type : Permanent Full Time
Job Grade : G/H
Career Level : Experienced (Non-Manager)
Education : College / Diploma
Category : Banking/Real Estate/Mortgage Professionals
Job Description :

Helping Albertans achieve their dreams by turning the complex world of banking into brilliantly simple solutions. That’s ATB. Is that you?

Your customers would describe you as the most committed, caring, action-oriented and likable sales person they know. You take the time to get to know your customers and do everything humanly possible to ensure they leave with a smile on their face and a plan in their head.


As a Personal Banking Specialist at ATB, your purpose is to ensure that all new and existing customers are fully banked at ATB by delivering a superior client experience. The role focuses on the needs of the Mass Market customers and ensures that customers are introduced to the right partners and offers.

You will find success based on your ability to:

· Participate in activities that reinforce advice, tool usage and sales and service processes

· Provide relevant needs-based advice to customers, effectively delivering on the Client Experience

· Demonstrate sustained self-management attributes and behaviours, proactively seek coaching and focus on continued improvement

Your attributes:

  • Translator – communicate in an easy to understand manner, taking into consideration the appropriate form of communication (ie. Face to face, email, and telephone)
  • Connector – Proactively connect yourself and others to the people needed to move forward and make yourself available to others who may need you
  • Hungry – you have clear objectives for your work, by creating timelines, evaluating what information you will require and how you will overcome expected obstacles
  • Collaborator – you will readily partner with others inside and outside the organization
Job Requirements :

As the ideal candidate you possess:

  • Customer Excellence – Delivers an exceptional customer experience at all times
  • Business Savvy – Financial Services experience with proven sales skills
  • Willingness to learn – Committed to self improvement
  • Team Player – Flexible, cooperative and demonstrates the desire to work within a team

So what can ATB Financial offer you? Big-time opportunities for career advancement, a flexible and supportive work environment, outstanding employee recognition programs, and we promise you’ll never have to move to Toronto for a promotion. As an award-winning employer-of-choice – we have the best of the best working for Albertans. Sound like a team you want to be a part of?

Advancement. Balance. Fun. … We get it.

To learn more visit

Online applications are preferred. ATB Financial is an equal opportunity employer. We thank all applicants for their interest; however, due to the high number of resumes we receive, only short-listed candidates will be contacted.

For additional information on this posting, please contact Tammy Cote, Branch Manager at 403-844-2004 or at [Note: please apply using our online system and not the contact's email address].

For information on communities where ATB thrives, please visit


Reports to: : Branch Manager
Closing date: : 02/26/2014

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